Aspen Country specializes in designer home decor accessories, rustic garden and patio decorations, affordable fine art sculptures, unique collectibles and distinctive gifts. There are more than 2500 different items in stock at our online store — with new products being added to our Aspen Country signature collection every month. We aim to please our customers and want you to have a pleasant, convenient online shopping experience!

Aspen Country guarantees 100% satisfaction and we stand behind our products. Our merchandising team searches for unique, high-quality, and affordable items — we search for decorative home and garden decorations and decor accessories to display in our own homes, and for gifts that we ourselves would like to receive! That's why you can shop our online store with complete confidence.

If an item arrives damaged or incomplete, please e-mail us immediately. Please include your order/track number, name and shipping address. We WILL make it right!

30-Day Inspection Period.
If your selection does not meet your every expectation, simply return it within our 30-day inspection period for a prompt exchange or refund of your purchase price (excluding originating shipping and handling fees; customer pays return shipping). Items must be returned in the original packaging. Please include the original packing slip or a copy.

Returns received after our 30-day inspection period are subject to a 20% merchandise restocking fee. We reserve the right to refuse returns after 60 days. If the credit card used on your purchase has expired, we cannot refund your credit account; instead we will issue you store credit.

Our full money-back no-questions-asked guarantee return policy does apply to orders utilizing our Free Shipping offer, however the customer does incur the actual original shipping and handling costs when the order no longer meets the minimum purchase requirements for our Free Shipping offer.

For more warranty information on specific items such as jewelry and clocks, click HERE.

Secure Credit Card Transactions

Our website is equipped with the latest security technology — a Digital ID and the Secure Sockets Layer (SSL) protocol. Our Digital ID features today's strongest cryptographic techniques to ensure your information isn't tampered with. If you access the Aspencountry.com site using a secure browser such as Netscape or Internet Explorer, the personal data you send us (name, address, phone number, credit card information, etc.) is 128-bit encrypted for your protection during the transmission process and can only be decoded by Aspen Country.

You'll know that you're on a secure page during checkout because you'll see "https" instead of the usual "http" in the URL address window of your browser. You should also see a locked icon displayed in your browser when you're on web pages where secure info such as a credit card number is required.

If you have any concerns about the security of ordering online at Aspencountry.com or would prefer not to order online, we also offer a printable order form for mail orders and fax orders. Please, never include your credit card number or any sensitive information in email (to any site) because email is not secure.

For your added security, Aspen Country requires complete address verification on all credit card transactions.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers / servers in which we store personally identifiable information are kept in a secure environment.

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- Privacy Policy -
Aspen Country / Aspencountry.com

Aspencountry.com's privacy policy describes what personal information is collected on our website, how we use your info, and your options regarding information collected. If you have any questions about our privacy policy, please feel free to contact us:

Aspen Country Store
Aspencountry.com
6834 S University Blvd #209
Centennial, Colorado 80122
E-mail: aspencountryinfo@aol.com

- Aspencountry.com Privacy Policy -
Last Updated October 24, 2003

We believe in privacy and we respect your privacy!
Aspen Country / Aspencountry.com DOES NOT trade, rent, or sell your personal information including your address, phone number, e-mail address, or accounting information to any other entity. We will not contact you about anything other than an order placed without your permission. We use the information you provide to process orders and to create a more personalized shopping experience. Unless you specifically and knowingly provide such information, Aspencountry.com will not collect any personal information about you. We will not send you any unwanted e-mail or information about future store promotions unless you specifically ask us to do so.

Anonymous information collected from all web visitors.
While you are browsing the Aspencountry.com website, anonymous information is gathered about the type of Internet browser used, pages visited, and referring website. This information does not allow us to identify you personally. This information does enable us to enhance your online experience at Aspencountry.com. The "cookie" that tracks our site statistics is named "IP."

In addition, we use cookies named "ShopperManager Aspen" and "Siteserver" to keep track of your shopping cart. These cookies do not store any personally identifiable information about you and will only be associated with personal customer information if you register as a shopper or make a purchase at our site. If you reject these cookies, you won't be able to place multiple items in your shopping cart.

Information collected when you make a purchase.
When you make a purchase at our site, we collect personal information from you including your shipping address, credit card number, and the email address to use for order confirmation. This information is collected using 128-bit SSL encryption technology to prevent any third party from intercepting the information. Your credit card information is only used for completing the purchase transaction and is retained only as necessary for legal and administration purposes. We use a cookie to keep track of your personal information so you don't have to type in your info again during the checkout process the next time you visit.

Information collected if you pre-register as a shopper.
As a registered shopper you can utilize services such as our free e-mail reminders. Information including your name, address, and e-mail address is collected. This information is only used by us to send you the e-mail reminders you requested, and so you don't have to type in your info again during the checkout process the next time you visit. We will not sell, rent, trade or in anyway share your information or e-mail address with any other entity.

Information collected if you subscribe to our future newsletter.
At this time, we are not publishing an e-mail newsletter. However, we may offer a newsletter with discount coupons in the future. When you register as a shopper, we offer an opt-in option to our future newsletter. If you subscribe to our future newsletter, we'll collect your e-mail address. We will not sell, rent, trade or in anyway share your e-mail address with any other entity. If you unsubscribe, your e-mail address will be deleted from our subscription list.

Your access to and control over information.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number posted in our privacy policy information:

• See what data we have about you, if any
• Change / correct any data we have about you
• Have us delete any data we have about you
• Express any concern you have about our use of your data

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at Aspencountryinfo@aol.com or by phone at 303.221.2010.

Offline information protection.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers / servers in which we store personally identifiable information are kept in a secure environment.

Links.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our visitors to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Privacy Policy Updates.
As our website evolves over time or our data handling policies change, we will update this privacy policy. Changes made to this policy will be effective immediately following the posting of the new policy on the site. If we make significant changes to our data handling practices, we will make efforts to notify our active customers in reasonable ways that may include an administrative e-mail or other notice. This privacy policy will be governed by the laws of the United States and the State of Colorado.

By using our web site, you consent to the collection and use of this information by Aspencountry.com. If you are under 18 years of age, you must have your parent or guardian's permission to order.

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Shipping and Handling

Aspen Country ships throughout the United States of America including US territories, and to military APO addresses. Aspen Country does not ship outside of the United States of America to foreign countries.

| Shipping Rates and Information |

All orders are promptly processed and shipped within 1-2 business days. Our standard shipping method is UPS Ground. Express/rush shipping is available for an extra charge within the 48 contiguous states only. For more information about "Rush" delivery, please click HERE. Please note that all items ordered are not necessarily shipped together.

Free Shipping! Standard ground shipping in the 48 contiguous United States is free for all online credit card orders over $74.99. This free shipping offer is limited to the 48 contiguous states only. To ship to Alaska, Hawaii, Puerto Rico, Guam, US Virgin Islands, and military APO addresses please click HERE for more information.

Sorry, Aspen Country does NOT ship outside of the United States of America. Aspen Country does not ship to foreign countries (Canada, Australia, Japan, UK, European countries, etc.) due to the long delivery times, enormous shipping costs, duties, and international Customs hassles.

We do not accept credit cards issued from non-US banks.

Customer Service

Our goal is to please our customers and we want you to have a pleasant, convenient shopping experience. Our friendly Customer Service Department will answer your product and general questions. If you have questions about the status of an order please provide us your website order confirmation number and order date, and include your name and complete shipping address. For the fastest response, please contact Customer Service by e-mail at: aspencountryinfo@aol.com.

Enjoy Aspen Country!

Please check out our newest decorating trends and gift giving ideas, or browse through the 1000s of items in our online store. We're sure that you'll find that perfect home decor accent or garden accessory, office decoration or bookends, unique collectible, or perfect gift for that hard to shop for person or special occasion.